Your ICT Solution Provider

Impact Infotech
IT Asset Management

IT Asset Management

 

 

Information technology is the engine that drives today’s business. Whether a small, medium or large organization, a company’s success is directly tied to how well it manages IT assets to increase productivity and maintain business continuity. Manual processes, spreadsheets or homegrown applications simply do not provide the capability or automation necessary to cost-effectively manage a company’s IT requirements. A transition from manual processes to an automated solution is critical to the success of the service desk, the IT department and the overall business.

 

To effectively manage IT assets and efficiently support users, IT professionals must be able to automate key processes such as discovering and tracking software and hardware assets and processing help desk requests. And, by leveraging the Track-It! Audit capabilities, IT professionals can initiate audits on a schedule or on demand. They can also select the frequency, method or level of detail for capturing hardware, software and user information. This feature allows the tracking of changes through an asset’s lifecycle — enabling the administrators to spot changes, identify patterns and determine compliance.